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  Introduction
    Company Profile

      Founded in 2001, Sino-Global aims to provide consistently high-quality shipping agency services that give our clients a competitive advantage in navigating China’s complex shipping environment. As a leading, non-state-owned company engaged in global port-services and operating primarily in the world’s fastest-growing economy, Sino-Global is uniquely positioned to bring easy access and increased efficiency to international ship owners, operators, and charters. 


      On July 1, 2003, with the approval from China’s Ministry of Communications, Sino-Global was entitled to attend vessels in every commercial port in China. We have a head office in New York, U.S.A., operational headquarters in Beijing, China, wholly-owned operating subsidiaries in Perth, Australia and Hong Kong, China, local branches in most of main Chinese ports and contractual arrangements in all other ports in Mainland China in which we do not have branch offices. 


      Currently, each of China’s 76 ports follows a different set of rules and procedures, making each port a unique and challenging environment for international ship operators who are not otherwise familiar with individual port procedures. We have local offices in most of main Chinese ports, allowing us to directly steward our clients’ vessels in these ports. While we are seeking to establish more local agency offices, our extensive network of partnerships with other licensed agencies allows us to provide a consistently high level of service supporting our clients in every commercial port in Mainland China. Throughout 2009, we provided services to ships from origins including Australia, Greece, Hong Kong, Italy, Norway, South Korea, Switzerland, Thailand and the United States.


      We provide both general and local agency services to our clients and handle vessels of all sizes and types, including Handysize, Panamax, Capesize, Roll-On/Roll-Off (“RORO”) and Very Large Crude Carrier (“VLCC”)-class vessels. We are also experienced in managing diverse shipping requirements, including bulk and break-bulk general cargo, vehicle transport, and raw materials such as oil products, iron, and manganese.


      Through our combination of comprehensive intelligence and analysis, as well as consistent and high-quality on-the-ground implementation and support, we believe we are well equipped to keep our clients fully informed about the status of their shipments, minimize their costs and simplify the shipping process.


      As a result of our ability to attract, motivate, and retain top talent, we provide exceptional service quality that is exemplified in our achievement of both ISO9001 and UKAS certifications. Sino-Global serves as a director of the China Association of Shipping Agencies & Non-Vessel-Operating Common Carriers (“CASA”).

    Our Commitment

 

      We put our clients first. Our primary goal is to continuously improve our services while lowering costs, thus improving our efficiency while elevating service quality in an ongoing effort to meet the specific needs of each client.

      We believe that mutual trust is essential for establishing a long-term business relationship. We embrace open communications and transparent working processes with a goal of earning our clients’ trust.

      We treat our employees with respect and dignity and support them in achieving their personal and professional goals. We believe teamwork creates the highest level of professionalism.

 

    Why Sino-Global? 

      Sino-Global is a team of experienced professionals with a portfolio of strong industry backgrounds. In every situation, we seek to understand our clients’ requirements and protect their interests. With our management team having an average of 20 years of industry experience, we are in an advantageous position to understand this complex market, anticipate problems, and better provide tailor-made solutions to meet our clients’ demands. At Sino-Global, we demonstrate our commitment to our customers by meeting their requirements with consistently high-quality shipping agency services while minimizing their costs. 

      Our services cover all phases of the shipping process. We provide a consistently high level of both intelligence and analysis and on-the-ground implementation and support services to shipping companies doing business in any Chinese port. Through our subsidiary in Perth, Australia and contractual relationship with Monson Agencies Australia, we offer port-to-port shipping agency services to companies involved in trades between Chinese and Australian ports. Our subsidiary in Hong Kong, China provides a broad platform of services to clients going to and from one of the world’s busiest ports. 

    Dedicated service, a clear focus, and experienced professionals ensure Sino-Global delivers:
    -- Cost savings
    -- Constant monitoring and evaluation of performance
    -- Customized management information reports
    -- Consistent level of service, regardless of port location
    -- Global solutions for port call management, cash management, fuel and spare parts management.
    -- Financial and operational transparency
    -- Highly skilled and experienced industry professionals
    -- Reputation for reliability and responsiveness to customer requests
    -- Reputation for financial responsibilities
    -- Close relationships with local port authorities ensuring expeditious berthing and sailing of vessels
    -- Efficient and economical shipping solutions with intelligence and analysis on prospective shipments
    -- Day-to-day port disbursement tracking for the duration of vessel calls
    -- Competitive port D/A rates through contractual relationships with local ports
    -- On-the-ground implementation and prompt in-port vessel reporting 24 hours a day
    -- Coordination and settlement of any unexpected situation for each in-port vessel
    




 

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